| Address: | Palwal, Haryana, 121102 | | Website: | customercomplaints.in |
Sir, on 13 june 2016, my total mobile balance is around 97 rs. I have activate 70 mb date pack of 23 rupees on 13 june2016 by using mobile balance. After some time i have recharge 175 rs for internet data 1gb 3g on same day morning. I have used in small amount only approximately 200mb, i have not get any alert till evening regarding reduction of mobile internet data, i get a message at evening your 90 percent data is used and 3.33 mb data is remains. After that within half hour i get another messege, your mobile data is completely used, after certain time i get another message your 50 percent data is used and 8.11mb remains. I also get another message that your data is completely used at 1:00am on 14 june2016. But i have not used after9pm on 13june2016. First of all, as i have recharge data 175rs 1gb, at that time my balance is mear about 73rs and total data balance is 1076 mb. And as the company send me messege 90 percent used than 107.6 nearby data balnce should remains, on what basis company send me that 3.33 mb data balance is remains, and on what basis they send another message after sometime that 50percent data used and 8.11balance but nearby 500 mb data must remains, as i used data in morning my balance of 68.17 rs also deduced, sir, please take this matter, take some action why they dont give proper balance messege alert and also i check in their no. *111#, only 70mb data activation shows that is activated on my mobile, and 1gb 3g data is not shown that is was activated on my mobile. Sir, please overall about 68+175 rs loss occur, some action must be taken..., help to refund my reduced money,
Thanks
Was this information helpful? | 
Post your Comment