[Resolved] Vodafone — scam of vas call on no. 51717
S
ShashiKJ
In current june20-july20 month bill i received charges of 1092 saying i called on no. 51717 at 2.22am and for the period of 78 minutes. I never did such call even didn't know about such number. This is kind of scam by vodafone. They are not accepting it is a mistake but only asking for the payment. Vodafone is saying i have to deactivate vas but vodafone has not asked my consent to activate it. I complained about this to cyber crime and consumer forum as well.
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Aug 10, 2021
Complaint marked as Resolved
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2020
Vodafone India Customer Care's response Dear Customer,
We regret the inconvenience caused. Please not that the charges are correct and based on actual usage done hence, no credit can be processed for the same.
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