Vodafone — sim "invalid"

Address:Bareilly, Uttar Pradesh, 243122

It had been a while since i used vodafone sim. When i bought it i realised that they were charging me extra without any reason and weren't providing me the proper services i paid for. I stopped using it for a while. Against my will i gave it another chance. And i was conned again. I did a minimum recharge of 199 ₹ since i knew i couldn't pay them sparingly. It turned out my sim was "invalid" because i was using it after months. I called customer service and the solutions i recieved were useless.
First one told me to get a 30 ₹ talktime and it would make the sim valid or whatever the technical term should be. It didn't help so i called for more help. Next three told me to turn off my phone and on again. Didn't help. Now i was stuck with a loss of ₹ 229. That may not be much since these companies have conned more but money is money i could have bought something else. Why did i stop using it in the first place was due to the fact that they charged me for wwe services which i didn't ask for. I bought the sim for a 31 ₹ 6 hours 4g unlimited recharge which only gave me only 2g speed somehow. Again asking for a solution i only recieved useless solutions that acted less as solutions and more as evasive measures.
I am very disapppointed. Why was i allowed to recharge my sim if it was invalid in the first place. The problem maybe be fixed or not but i don't care anymore and i would never recommend vodafone.
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27112
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information