[Resolved]  Vodafone — Still not get the benefits of first recharge

Address:Chennai, Tamil Nadu

I had taken a new Vodafone sim on Friday 13th, March 2015. Today morning 15th March 2015, I called Vodafone CCare 117 for final verification. Now they have activated my sim, and I am able to receive calls also. But the disappointing thing is that, I have not received the first recharge benefits yet, i.e. - 150rs balance, and 1Gb 3G data. The mam at the CCare end had ensured me that I will get the benefits after 15 minutes of the call. But I haven't got any benefit yet. And the worst thing that could happen to anyone is that, I am unable to call at any CCare number. 121, 198, 117 every number is saying, "You have unsufficient balance to make this call". Kindly help me. I had opted for the 275Rs first rechare with benefits of 150rs lifetime balance and 1Gb 3G data (data for 1 month). My new Vodafone number is : [protected]
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Jun 7, 2017
Complaint marked as Resolved 
The fault was actually from the retailer end. I talked to the vodafone care from my friend's phone, and they told me the solution. Thanks vodafone.
Vodafone India customer support has been notified about the posted complaint.
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