[Resolved]  Vodafone — stop imposing postpaid

Address:Nilgiris, Tamil Nadu, 643002

Such an unethical business statergy... Vodafone trapped me to a postpaid connection and stopped all the services now... All i wanted was just to change the ownership of a prepaid sim under my name. They said it can only be changed by converting to costly postpaid connection for 1st month and from 2nd month onwards i would get for lesser plans... Only now i came to know that the minimum vf postpaid plan starts with rs.399 (475rs including tax) which is too much for an unemployed like me. Now, i got 2nd month bill too for another 475rs despite the services to my number was disrupted 2 weeks back... Someone pls help so the 2nd month bill waived off... Pls get the logic here:1) if i don't have any source for income generation, then on what basis they give me postpaid services...2) why cx's are enforced to transfer number to postpaid which is not under trai guidelines...
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Mar 9, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2020
Vodafone India Customer Care's response
Dear Customer,

As per our recent communication, please be informed that your concern has been discussed and the resolution has been communicated to you.

Regards,
Snehal
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