[Resolved] Vodafone Tamilnadu — Vodafone Mobile network abuse | |||
Hi sir/madam, Herewith i would like to inform you that i wish to change the mobile network through portability by retaining the same number. so i already sent SMS to Vodafone care followed by (PORT [protected]) to 1900, they also sent the portability code but today i received that your portability code is not valid and expired.I contact to the customer care they replied me that your mobile number in special offer and i am unaware of that offer still now ! and it is in contractual obligation. Who are they to decide themselves and activate the special pack???? without my knowledge? It is my second complaint about VODAFONE. Thanks and Regards D.Arunkumar [protected] Was this information helpful? | |||
Dec 3, 2016 Complaint marked as Resolved Verified Support Dec 20, 2013 Vodafone India Customer Care's response Hi Arun, We haven't received any response when we called you thrice on 98*36**223 at 12:45 PM, 14:29 PM and 16:50 PM. We request you to share a suitable time between 9 AM & 6 PM so that we can get in touch with you and assist you further. Thank you. Regards, Vodafone Customer Care, TamilNadu. Verified Support Dec 23, 2013 Vodafone India Customer Care's response Hi Arun, We are checking your concern and we will revert on the same in the next 24 working hours. Regards, Vodafone Customer Care, TamilNadu. Verified Support Dec 25, 2013 Vodafone India Customer Care's response Hello Arun, Thanks for talking to us. We've noted and escalated your feedback with the concerned team and request you to allow us a time of 48 working hours to check and address your concern further. We regret the inconvenience caused earlier and request your cooperation in the interim. Thank you. Regards, Vodafone Customer Care, TamilNadu. | |||
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