Vodafone — They changed the scheme of entire gujarat state without prior notice | |||||
Vodafone has CUG plans for 299; among which one specification was 750 MB 3G internet followed by low speed 2G internet. All of a sudden, on May 1, 2016; they changed the scheme to 750 MB 3G followed by 3G internet @ 0.5p/MB till the bill counts to Rs. 650 then 2G unlimited. They added the middle money snaching part! That was not the part of the original contract that Vodafone signed with customers. If they can change the entire scheme in this way then it is a serious breech in the contract from their side. Also, it means, they are criminalizing the system, for their personal gains. When customers sign a contract, they enter a one to one deal with the company based on certain criteria. The company cannot change the BASIC SCHEME. That's fraud. Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
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