Vodafone — Unable to generate UPC

Address:Bagmane Xenon North Building

Since i am facing issue in network i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message
.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

After discussion with idea helpdesk they asked me to visit Vodafone showroom. Showroom people saying that i have an active family plan so they discontinued that plan too but still not able to generate upc code. I am still getting same issue.

Vodafone or Idea service desk is unable to provide any solution and there network service is worst after their coloration with idea.

Please help me to get out of Idea/Vodafone network.
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