Hi my deceased mother owned a vodafone prepaid sim. I used it after her death and unfortunately lost the mobile and the sim on 28/4/22.
I visited the various vodafone stores & even talked to online customer care services.
But the staff did not provide me a duplicate sim.
I was told that they cannot provide me a duplicate sim because the owner is dead and they want her KYC . So they cannot do the transfer or issue a duplicate sim.
I cannot loose that number because its subscribed to multiple government agencies in which i cannot modify the number.
KINDLY HELP ME PLEASE TO RESOLVE THIS ISSUE.This SIM is very important to me at this point of time. Was this information helpful? |
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