[Resolved]  Vodafone — unauthorized deduction from balance

Address:

Jaipur, Rajasthan

My prepaid number is [protected]. There are unauthorised deduction of balace of Rs.35/- in between 28/4/2014 to 30/04/2014. When i complaint in regard of this representative said u have download some pics on the same side i haven't download any thing and when i ask him to refund my balace he is refunding me only rs.5/- and for the balance amount he refused and told me we cann't refund your balance because 24 hours elapsed after deduction and we have to follow some regulations. And when i told her to transfer my call to her senior represntative twice my call rejected. I want my refund.