[Resolved] Vodafone — Unfair balance deduction | |
Vodafone claims that I chose to have access to "Pre Embedded games" . I have been charged twice for the service, once on MARCH 26 and one on 3rd of MAY. I have never made any such choice on my own and Vodafone keeps on charging me without my consent. I am not able to reach any of their so called "Customer care services" and henceforth I REQUEST to Vodafone to STOP all such UNFAIR means of deductions. I also request to Vodafone to RETURN my money or rollback it in my balance. Moreover, I have been facing this balance deduction on my other number as well which I want resolved as well Was this information helpful? | |
May 4, 2021 Complaint marked as Resolved I contacted the company on a total of four platforms to receive response as soon as possible. The platforms were this forum, twitter, LinkedIn, and email.
I received a very quick response from them and they resolved my issue by refunding my money to my balance. Vodafone India customer support has been notified about the posted complaint. | |
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