[Resolved]  Vodafone — unfair bill

Address:

New Delhi, Delhi

Hi I am a Vodafone coustmer from many years, I have a postpaid plan which gives me 1 GB data usage every month. On the 23 May I got a message that 80 percent of my data limit has been reached and on 29 May I got the message that my data limit is finished, I stopped using data after that. In my itemized bill I have noticed that I have been charged for the data from the 24 of May till the 29 may, this should not have been the case as on 29 may I got the message that my limit is finished. I tried calling vodafone coustmer care and even mailed them, but they say that the my data actually got finished on 23 May. But I think sending wrong messages about the usage is actually not fair. When my limit finished on 23 May why did I get the message for 80 percent limit on that day and I get the message of data finished 6 days later. I think spreading such misleading information should not be tolerated at all. Thanks Prabhjot Singh +91 [protected]