[Resolved]  Vodafone — unfair deduction of money

Address:

Kurukshetra, Haryana

i found that rs.49 has been deducted from my main balance. When i tried to find where it was gone it showed that it was gone in some"symboitic game download ". ALTHOUGH NO MESSAGE WAS RECEIVED BY ME. when i talked to costumer care she(ms Pooja Kashyap) was very rude and refused to tell me the details. i called again then the same person picked the call. i inquired about that then she again was refused to file a complain and kept on telling that it is my mistake and can not be recovered. i asked about the service that was activated then she said there is no service means my total money will be total waste.No recovery, no service. i asked her to refer me to her seniors then she said she can not do that.