Vodafone — Unnecessary charges of games

Address:	Surat, Gujarat, 395004
Website:	Www.consumercomplaints.in

I m using vodafone mobile.number [protected].

From last 3 months I m charged with unneccesary charges of games without any prior information which are never activated by me. I have called to customer care several times but they are denying for charge reversal. At the same time sim card cancellation request was processed imediately but no steps were taken for charges reversal. The name of executive to whom i talked was Chetan Raval. He even did not provide his employee id.