Vodafone — Upc not generated

I was in a text chain on [protected]@vodafoneidea.com. Now it says e-mail can't be found.
Can you please update me on the status of my request. I've been trying for almost a week. Please delink my number ie. [protected] from family plan. I've followed the steps you've mentioned and there's no such option in the app to delete number from family plan.
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