[Resolved]  Vodafone — vodafone auto deducted my balance

Today i received an sms which is as follows "hello! Funbox pack is now active on your number, as requested. This service is valid till[protected] and a 7 days rental of rs.35 has been deducted. Your current balance post service activation is rs.10. To deactivate sms stop to or call 155223 (Toll free). Click on the link to visit the site http://bit.ly/2FzEvzh.

I have not activated any service, my balance is auto deducted without my permission. Please refund my money back.
Ph no.[protected]
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Dec 9, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2019
Vodafone India Customer Care's response
Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist.

Regards,
Gipsy.
Complaint comments 

Comments

Hi,
Please call after 10 AM in the morning.

Thanks.

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