[Resolved] Vodafone — vodafone block outbound sms from cell [protected] | |||||
Dear complain board authority, This is to bring your kind attention that vodafone deliberately disabled/deactivate/stopped my outgoing sms service from no-[protected]. I raised complain vide no.[protected] on 19th dec 2019, but nothing was happen. Vodafone enabled inbound sms service for their advertisement/flash message whereas blocked my outbound sms service purposefully. I really condemn their unfair business practice. The purpose of vodafone customer service is to make you full and waist your time. They told me that my phone is not working properly but they don't know that if phone is not working then no sms service will not be carried out. Hence i downloaded apps to run ping test by phone info check and surprisingly found that vodafone make "message waiting" status : false as if no message will not be reached to their destination as waiting status is false. Please find the below ping test results:- Imei :[protected] Phone number: Current network :idea Ping hostname-www.google.com Singal strength : 102dbm 38asu Location: lac =d98b cid = 3d7f221 Gsm service :in service Gprs service : connected Network type : lte Message waiting : false Call redirect :false Ppp sent : 8244pkts, 1653762 bytes Thanking you. Was this information helpful? | |||||
Feb 9, 2020 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Jan 06, 2020 Vodafone India Customer Care's response Dear Customer, As per our recent communication, we would like to inform you that your concern has been raised under [protected] & we will get back to you at the earliest. Regards, Snehal | |||||
Add a Comment | |||||
36%
Complaints
27109
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
Post your Comment