[Resolved]  Vodafone — vodafone block outbound sms from cell [protected]

Address:C407, Dreams Elina,Satavnagar,Handewadi Road, Hadapsar, Pune, Maharashtra, 411028
Website:Deliberately block outbound SMS from cell 9432109864

Dear complain board authority,

This is to bring your kind attention that vodafone deliberately disabled/deactivate/stopped my outgoing sms service from no-[protected].
I raised complain vide no.[protected] on 19th dec 2019, but nothing was happen.
Vodafone enabled inbound sms service for their advertisement/flash message whereas blocked my outbound sms service purposefully.
I really condemn their unfair business practice.
The purpose of vodafone customer service is to make you full and waist your time. They told me that my phone is not working properly but they don't know that if phone is not working then no sms service will not be carried out.
Hence i downloaded apps to run ping test by phone info check and surprisingly found that vodafone make "message waiting" status : false as if no message will not be reached to their destination as waiting status is false.

Please find the below ping test results:-

Imei :[protected]
Phone number:
Current network :idea
Ping hostname-www.google.com
Singal strength : 102dbm 38asu
Location: lac =d98b cid = 3d7f221
Gsm service :in service
Gprs service : connected
Network type : lte
Message waiting : false
Call redirect :false
Ppp sent : 8244pkts, 1653762 bytes

Thanking you.
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Feb 9, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Dec 31, 2019
Updated by Salmali Ghosh
Dear Sir,

After raising complain over here i received call from number [protected], who introduced himself as a person from Complain Board and suggest. me to refill VODAFONE SMS Pack, which cost Rs29/- .When I discard his suggestion he force me to let him know about banking details as if he will do it in behalf of me..
Please let us know who belonging this number.
I want to address this incident to stop such fake activity.
Verified Support
Jan 06, 2020
Vodafone India Customer Care's response
Dear Customer,

As per our recent communication, we would like to inform you that your concern has been raised under [protected] & we will get back to you at the earliest.

Regards,
Snehal
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