[Resolved] Vodafone — vodafone data card | |||
I bought Vodafone Data card for 3g internet usage but from the begining it never worked on 3g speed, i complaint many time on their call centre but didnt get any solution and fade up i stopped using the same but they have raised the bills which we have cleared during taking the payment they were polite and accepting their fault and assuring that they will convert this donggle into prepaid but after getting payment they said you need to take care of this and bring your dongle to vodafone store i dont no why ...and misbehaved the executive.and said they cant convert in to pre paid connection. so it is a miscommunication to the customer and behaviour issue they have shown... I dont find the way to get my money back from the vodafone which i have paide as security for the dongle. as they have told us way. Please help ... Regards Honey Dhawan Mob - [protected] Vodafone No. - [protected] Was this information helpful? | |||
Dec 8, 2016 Complaint marked as Resolved Vodafone customer support has been notified about the posted complaint. Verified Support Dec 03, 2013 Vodafone India Customer Care's response Hello Honey Dhawan, We are awaiting feedback from our concerned department. Will update you the same at the earliest. Thanks for for your patience. Regards, Vodafone Customer Care, Uttar Pradesh(East). Verified Support Dec 04, 2013 Vodafone India Customer Care's response Hello Honey Dhawan, We sincerely regret the inconvenience caused to you. We request you to please visit our Vodafone Store situated at Wave mall, Gomti Nagar, Lucknow on 5/12/2013. We have shared your concern with Mr.Himanshu Tripathi, the store manager. He will surely help you once you visit the store for getting your number converted into prepaid connection. Please carry your Id/address proof and one passport size photograph along. Please note that no security deposit is reflecting against 98**07**05. Regards, Vodafone Customer Care. | |||
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