[Resolved]  Vodafone — Vodafone fake offers

Address:Mumbai City, Maharashtra

I offered and convinced very hard to go for a postpaid plan from prepaid, promising to me that there will not be any change to the plan offered. But this is the second time when they started adding separate Data plan in my bill. The first time it was sorted after series of calls, but this time, they are adamant and not willing to take any action and I am forced to pay the bill. It is really pissing off, and I seek help. Thanks, Rahul Gaba
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Dec 10, 2016
Complaint marked as Resolved 
Verified Support
Jan 23, 2014
Vodafone India Customer Care's response
Hello Rahul,

We are here to help and will do our best to resolve your concerns. Please share your current and alternate contact numbers in the following link http://bit.ly/1ipLhcK

Regards,
Vodafone Customer Care
Verified Support
Jan 24, 2014
Vodafone India Customer Care's response
Hello Rahul,

Thanks for your time on call. As informed, it was a promotional offer but the same will now be charged.

Regards,
Vodafone Customer Care
Verified Support
Jan 29, 2014
Vodafone India Customer Care's response
Hello Rahul,

We'd like to inform you that 1GB free data without rentals is no longer available & the same has been discontinued as a part of our tariff refresh which means that from time to time some of our tariffs get outdated and from time to time we refresh our tariffs. As confirmed by you that you are in receipt of the SMS initmation regarding the same. Hence GPRS 1GB @149 plan has been activated for the said number and the same will continue.

Regards,
Vodafone Customer Care.
Verified Support
Jan 30, 2014
Vodafone India Customer Care's response
Hello Rahul,

Thank you for contacting Vodafone, Please share your valuable feedback with us at http://bit.ly/1b9aHUj

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

Of course you mentioned that, but surely not acceptable, as it was a fake commitment made while convincing customers for the mentioned offer and I will take this ahead.

And out of force, I have paid the bill as you'll take advantage of your customers since you have the total control with yourself. But this is not ending here.

Thanks,
Rahul Gaba
Fake promise?
Fake offers?
Was that just to convince customers?
Just to make a fool out of them later? Like now?
Hello Vodafone,

It is pathetic that how you can make a consumer make feel so helpless.

For the good, I ported to Airtel, and have to forcefully clear out all your bills.
So, the Fake Offer stands!
And a consumer lost..

I have paid the entire amount, now please let the porting happen!!

Great going!

Thanks,
Rahul Gaba

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