[Resolved]  Vodafone — Vodafone India - Unclear terms for advance rental and no pro data credit given

Address:

Mumbai City, Maharashtra

Today I got a call from Vodafone complaints dispute resolution stating that I have been given a credit of 2806, which is actually more than what should have been given. This was in response to my email stating that their calculation of INR 2806 is wrong as they considered 12 months as base, the correct figure is 3230 as the base is 13 months.

The executive argued stating the actual calculation being 899 * 7 months = 6239 and hence, balance is[protected] = 706!!

This is highly preposterous and cheating !!!

I am attaching a picture showing the evidences clearly stating that Vodafone is a cheat.!

I am very disappointed at their non professional conduct and more over ill treatment to valued customers...

I am Raising this as a new complaint since I trusted vodafone on their responses and marked the earlier complaint as resolved..!