[Resolved] Vodafone — vodafone iphone forever service

payal_singh9

from Mumbai, Maharashtra

Address:	103, Block 10, Suncity Apartments, Bellandur, 560102
Website:	vodafone.servify.tech/, me.servify.in

I am using a postpaid rental plan of vodafone which entitles me to get vodafone iphone forever service wherein i can get my iphone repaired by paying just handling charges. I raised a claim request with reference id: lb2wrp0x68 for my device repair on vodafone iphone forever app. However i have been chasing and calling them ever since my phone was collected. After 4 days and continuous calls the phone reached the service center and again 4 days have passed and no updates have happened since. I have been calling customer service but no response has been provided yet. I feel cheated with their ervice after paying the handling charges also.

Was this information helpful?

No (0)

Yes (0)

Jan 17, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, please provide us with some information about your concern, so that we can assist you further.

Regards,