Vodafone — Vodaphone pack activation issue

meetdba amit

from Lucknow, Uttar Pradesh

Address:

New Delhi, Delhi, 110065

My phone number is [protected].From my balance on 21/11/2015 Rs. 21 Deducted as Social Book Pack at 1:28 AM(21th Nov)I am Stuck!!! bcoz I did not activate the mentioned pack. I tried on 155223 to talk with customer care but not able to connect. I am Requesting here, plz deactivate this as soon as possible and returned Rs. 21 & not repeat in future. Few days back Super Models club pack got activated on 7/Nov/2015 and Rs 50 got deducted from my balance though the aforementioned pack was not requested. please suggest when i will receive ma deducted balance back on the same number as i cannot afford these kind of deduction after one another day. I think company will be having all the details. Thank you Regards, Amit

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Vodafone India customer support has been notified about the posted complaint.

Nov 24, 2015

Updated by meetdba amit Again today Chak de fatte service got activated on my vodaphone(at 1 10 Pm, 25/11/2015) though i have not requested the same.

This is very serious concern and is unethical thing done by vodaphone company just for the sake of money.
Definately will also lodge complaint to TRAI about the concern. This is not only the matter of money but example o[censored]nethical business done by the company on the name of services.

Regards,
Amit