[Resolved]  Vodafone — Waiver & network issues

Address:Anuradha society.. bh. Ismile nagar .. Nr, faruki masjid , bhalej road anand Gujarat 388001

Dear Vodafone Team,

I am your Vodafone user for years. My entire family uses your Vodafone postpaid.

We have never had any problem in the network or services till date

But the network in service has been having a lot of problem since last long time. We are still active in postpaid number

I messaged for a port out last time. Because of moving from Vodafone to another company, I was having a lot of problem with Network in service. I have a lot of compliant but with no results

Even not resolved yet any complain

As soon as I sent a message for the port out, a call came from your company. He told me to stay in the company of Sir Sam. Do not go to another company. I give you a Goodwill Bever of ₹ 250..
The waiver has not happened yet.

But the waiver ₹ 250 has not been received yet and another bill of mine has been generated.

I do not remember which date was the call, but I sent a message for the last port out. You see that date. The call came that day. A lady's call came. He had committed to me.

If I do not get the details of ₹ 250, I will get all the numbers port out.

I have a lot of problem in network, internet does not use Proper!

Pls resolve my complaints urgent basis

Name .. isham vahora
Number .. [protected]
Alt number .. [protected]
Waiver committed .. 250 /

I have 5 Vodafone postoaid in my family

Thanks & regard
Isham vahora
[protected] / [protected]
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Aug 6, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2020
Vodafone India Customer Care's response
Dear Customer,

Reversal of Rs.295 is processed against the service request number 4-[protected]. It will reflect in your forthcoming bill. As per our network team, there is no issue observed in your area under service request 4-[protected]. We request you to restart the handset and check and let us know if you are still facing any difficulty.

Regards,
Snehal
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