[Resolved]  Vodafone — Wrong and ingenious bill

Address:

Chandigarh, Chandigarh

Dear Concern,

Vodafone numbers [protected]. • Local number of my brother ( [protected] ) for which I have been charged as per ISD charges of messages. This happens to me second time one in Jan and another is in Feb month. Customer care informed me that due to double zero before number make it ISD however I never use double zero. Something is wrong with your system kindly check and revert incorrect deductions. • And also incorrectly charge in the month of Feb for Internet download whereas I am not using any paid application. Same was discussed with Deepa (Nodal Officer) in the month Dec 2013 and confirmed by her that these charges will not be coming in my bill in future and reverted me Rs.350 which was wrongly deducted in dec bill. However I was wrongly charged by Vodafone services . Kindly assist me and get my bill collected. I m not getting any positive response from Vodafone Team as I m follow with since long time. And Indented resolve my issue Vodafone people block my Mail Id ([protected]@gmail.com).PFA mail for your reference.

Request you to kindly need your intervene.

Regards Shashi katariya[protected]