[Resolved]  Vodafone — Wrong Billing and Commitments

Address:

Mumbai City, Maharashtra

My Number is [protected], I had given an activation request of promotional pack for 1gb 3G at 125rs, and the customer care told me that it is a 2months plan, and now in my current bill i am being charged 225rs for 2gb 3G and also Rs1050 for 3G both dated 28/9/2013. I havent given any kind of request to activate this plan. The plan has been activated without any intimation. I was told by the Vodafone representative that the Bill Issue will be Settled after paying Rs 1500 and i also got the payment receipt for the same. He also stated that the Settlement Letter will be sent to you by Email. I haven't got any kid of Mail from Vodafone regarding the Settlement. Today Suddenly i got a call from Vodafone Saying you have to pay Rs 948 towards your Bill. I don't Understand up till what level can Vodafone Cheat its Customers. I will not make any Kind of Payment ahead. I was Cheated even before this during the Active Connection and even now for the Settlement of the Issue.