[Resolved]  Vodafone — Wrong bills and continous messages of wrong bill amount

Address:

Mumbai City, Maharashtra

I just don't know what is wrong with Vodafone, generally my bill cycle was 17-25th of every month and this time Vodafone has sent the bill very late with extremely high amount. As per my bill history my Vodafone bill has never crossed Rs. 1500/- but this time they have sent a bill of 4000/- which I absolutely disagree. When I have enquired about the bill details, Vodafone was unable to provide me with correct details and on top said that it is because of my internet usage, which I again disagree as I normally use wifi then mobile internet. Post my continuous complaints and follow up Vodafone revised my bill and reduced it to 1690/- which I have paid immediately. Again after making the payment I am receiving the messages from Vodafone for pending amount of 2909/-. I want to take strict action against Vodafone for harassing the customers.