Vodafone — Wrong information by customer care centre regarding portability.

Address:

New Delhi, Delhi

I was a regular user IDEA with mobile no. [protected] but i got a call from the customer care of vodafone on[protected]. In this call it was insisted by the representative of the vodafone that if you port your number with vodafone we will give you a service of 0.40 paisa per minute local on Local and STD calls forever. Another call on[protected] received which again elaborated that you need not to use call cutters of any type for call rates just because of lower rates of call on local and std calls. I repeatedly asked about the call rates because I was satisfied with IDEA. One representative having number [protected] (Mr. Rishikesh as per True caller) visited our house on 08-05-15 and explained the same. I decided to port my number just because of lower rates of call. But it is unfortunate that service of 0.40 paise is provided but local call rates are 1.5 paisa per second is given in spite of 0.40 paisa. I reguest you to kindly see the matter and search for the representative and callers of vodafone customer care who have supplied wrong and incomplete information. Hemlata ([protected])