[Resolved]  Vodafone — wrong recharge of inr 5000

Hi, while using phone pay i wrongly selected recharge option while i intended for a bank transfer of 5000rs. The transaction was between me and my husband hence we both are seeking for the reversal of the same as it was done on error.
We are in no position to enjoy 5000 rupees of talk time. We would need that amount for some important purpose hence pls reverse this transaction and refund the amount to sender account. If this doesn't happen we will for sure loose trust on vodafone.
Was this information helpful?
No (0)
Yes (0)
Dec 30, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2019
Vodafone India Customer Care's response
Dear Customer,

As per our recent communication, please be informed that your concern has been discussed and addressed.

Regards,

Pooja.
Complaint comments 

Comments

Sms not sending

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information