[Resolved]  Volkswagen India — 25 days and still my car is not repaired

Address:122015
Website:www.volkswagengurgaon.com

It has been 22+ days ( since 21 dec) since i have given my Volkswagan Polo 1.5 D Highline model for repairing . Which was damaged and airbags got out . But still claim has not been approved and every time advisor keep saying that Volkswagan team will visit regarding airbags . Why you people keeps frustrating your customers ??? My Claim number is 45277378 . Both bajaj insurance person and the volkswagan bodyshop person ( Sector 18 Gurgaon, Volkswagan Frontier ) are just talking and not doing anything. I have given them More than enough time. Do Urgent action and I need my car repaired immediately. Address of the workshop is : Address : Plot No. 34, Sector 18, Udyog Vihar, Near Steling Nissan, Gurgaon Phone No.: [protected] Email Id.: [protected]@vw-frontier.co.in I HAD DROPPED MANY EMAILS but there was no reply . Called them many times but all times only the same reply . Volkswagen team from Pune will visit and then only my case will be handled . I demand strict action against Volkswagan service as I had many troubles I had to arrange other vehicles and faced lots of difficulties . I demand Strong compensation from Volkswagen along with my new car repaired.
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Sir/Ma’am,

Thank you for sharing feedback, we understand your query has been resolved.

We thank you for being our valuable customer. Assuring you our best services always.

Sincerely,

Volkswagen Customer Care

For Enquiries/ Complaints[protected] /[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in

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