Voltas Limited — Voltas 182 lyd ac not cooling; worst product; worst customer service

Address:	Chennai, Tamil Nadu, 600059
Website:	www.voltas.com

I am sathish kumar rk and recently i bought voltas 182lyd 1.5 ton ac on 27.05.2016 from girias tambaram, chennai - 600 059. My mobile no is [protected] and email id is sats. [protected]@gmail.com. Ever since the installation was done (On 29.05.2016), the ac has not been giving cooling effect despite we keeping the temparature at 21 degree. Immediately we raised complaint with voltas customer care and after our repeated followups for a week, finally they sent one engineer after a week. The great engineer came and verified and told that this being a new model introduced by voltas would take time to cool and told that this ac is working fine. We have been using this ac for last 15 days and and have been unhappy customer of voltas ever since. This ac does not give the cooling effect even after continuous running of 5-6 hours. Such a worst product and worst customer, i never expected from voltas. I have another 1.5 ton ac from lg using since 2014 march and is working fine. I regret having chosen voltas and not chosen the lg. The reason why i chose voltas against the lg was, my lg ac did not copper whereas voltas has copper. Please dont go for voltas ac being a worst product, and giving worst customer service.