[Resolved]  Voltas — /split ac - model 155cya - 1.2 ton 5 * rating

Address:

Valsad, Gujarat, 396195

My name alkarani agarwal, vapi, gujarat
1. Purchased in nov 2015
2. Used march - june 2016
3. Thereafter was out of country
4. Again used say for a month oct. 2016
5. My 80 yrs old (On bed) switched it on in 1st week of april 2017. No cooling.
6. Lodged a complaint with voltas just near my house. He attended and said _ gas leak ho gaya. Refilling rs. 2300/-

7. My father called me and i sent my friend's technical person who is also dealing in ac's. Told him just to check and tell me the problem but not to touch or open the same.

His report : gas leak ho gaya hai rs. 1600/- for 1.2 tonn but iska yeh aluminium ka hai so regularly aap ko yeh problem aayega. Change it to copper then gas leak problem willnot occur.

8. Is it true?
9. This is the 1st tym i purchased voltas ac. I have in all my set ups o general and/ assembled last 20 years.

Trust me no problem at all even in window ac.

Please advice sincerely as my father is facing this problem in my house.

Please donot keep this complaint pending.

Sorry to say your call centerpeople talk quite rudely and also made a remark

Mafi chaungi, aap ac rakhna chahen to rakh sakti hain ya nikal saktin hai.