[Resolved]  Voltas — voltas inverter ac 1.5 t 185 vh

Address:Faridabad, Haryana, 121002

I had purchased voltas inverter ac 1.5 t 185 vh vide invoice no. Sla[protected] from croma faridabad on 24/03/2018 amounting to rs 59489/=. The ac was installed during last week of apr18. The ac is not working properly since installation. And i have been facing issues with this. The cooling is not sufficient. The ac is very loud.
Previous year the said pc was breakdown several time. This year ac is under complete shutdown since 20/05/2019. On 20/05/2019 service engineer came from cool care faisalabad, call no. [protected]. He said pcb is faulty and take rs 2000/= advance vide invoice no 173 dated 20/05/2019. After that on 11/07/2019 ie after 51 days, mr khurshid ahmed came and replaced the pcb but problem not resolved.
Again on 12/07/2019, mr vivek came but still problem not get rectified.
The said ac is not in working condition in whole summer season.
It means that damaged ac was supplied to me, therefore it is requested to replace the defective ac at the earliest.
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Aug 18, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2019
Voltas Customer Care's response
Dear Ravi,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Jul 18, 2019
Voltas Customer Care's response
Dear Ravi,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

We bought Volta's AC 183V MZJ2 a week ago. We are getting P3 system error from last 3-4 days. Its not even cooling the room properly.The fan of AC is making a lot of noise.
Request you to check and help to resolve this issue asap.
Contact :- [protected]
Voltas Customer Care's response, Jul 17, 2019
Verified Support
Dear Naveen,

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jul 25, 2019
Verified Support
Dear Naveen,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

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