[Resolved] Voltas — Voltas w/ac 1.5t wac 185 my 5s voltas | |||||
I bought a votas ac in 2015 from croma store in greater noida. My earlier issues were with display of fault signal and alarm. Let me tell that after consistent follow –up and technicians frequent visits, problem couldn’t be resolved and then i quitted and adjusted myself to live with that problem. Now ac has failed completely and doing no cooling. I am sure now that i have been thoroughly cheated by voltas. I have other acs of lg and samsung working for last 10 years and this ac couldn’t last for even two seasons. From very first day of the instalment this ac is giving all sort of troubles. I have sufficient reason and bitter experience to believe that i have been given a spurious /duplicate product from the store which fortunately belongs to the company itself. I have also visited many social media forums and found that this product has several complaints lodged by customers. Based on above circumstance, it should (I hope) becomes a case of business ethics issue for you and therefore i request you to take back this product and give my money back. Was this information helpful? | |||||
May 11, 2017 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Mar 31, 2017 Voltas Customer Care's response Dear Nawal, We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |||||
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