[Resolved]  IFB Industries — PRODUCT QUALITY

DEAR MR NEGI

I HAD DONE MY AMC WITH IFB WASHING MACHINE AFTER THE LAPSE OF WARRANTY IN DECEMBER. FROM FEBRUARY TILL DATE THEIR HAS BEEN ATLEAST 6 COMPLAINTS BEING MADE AND ATTENDED FOR THE SAME ISSUE IE NOISE IN WASHING MACHINE WHICH IS TOTALLY UNBEARABLE.

THE DIAGNOSIS BEING MADE IS ISSUE WITH GEAR ASSEMBLY AND ALL I GET IS ATTENDENCE OF THE TECHNICIAN AND THAT'S IT. EITHER THEY ARE HERE JUST TO GIVE ATTENDENCE OR MAKE FUN O[censored]S IS SOMETHING TO THINK OVER.

TO MENTION FEW COMPLAINT NO. BEING 2644638, 11070464, 11167735 AND INTERESTINGLY EACH AND EVERY COMPLAINT IS CLOSED WHILE THE ISSUE IS STILL THEIR.

IS THIS JUST A FORMALITY THAT YOU ARE DOING BY SETTING UP YOUR SERVICE NETWORK, SINCE I AM MADE TO BELIEVE IT.

I THINK OF JUST SCRAPPING THE PRODUCT IN A GUTTER OR LOADING THE VIDEO OF THE EXCELLENT NOISE THAT IFB WASHING MACHINE IS DOING IN YOUTUBE OR MAYBE EVEN GO LEGAL BECAUSE THIS IS CERTAINLY NOT THE WAY A COMPLAINT OR CUSTOMER PLIGHT NEEDS TO BE HANDLED.

MY CURRENT COMPLAINT NO BEING 11251137 WHICH HAS BEEN GIVEN TO ME AFTER I CAME TO KNOW THAT MY PREVIOUS COMPLAINT HAS BEEN CLOSED WITHOUT MY KNOWLEDGE AND CORRECTION AND THE SAME COMPLAINT CAN'T BE OPEN,,,,,,,,

RGDS

SANDEEP ROY
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