[Resolved] IFB / Senorita 6kg 1000rpm Sx Washing Machine — warranty washing machine not repaired

rajesh_gudla

from Mumbai, Maharashtra

Address:

Andhra Pradesh

I had bought ifb senorta 6kg sx 100rpm model washing machine 3 months back.It suddenly stopped working 10 days back.service enginner says that due to rat bite internal board got damaged and its repair cost is not coverd under warranty.But my contention is that since the model already comes with inbuilt feature of protective rat mesh there is no chances of getting damaged by rat.but there is no response from the service center.my complaint no with ifb is 10357631

Was this information helpful?

No (0)

Yes (0)

Mar 15, 2017

Complaint marked as Resolved

Verified Support

Jan 22, 2013

IFB Industries Customer Care's response Dear Mr.G V RAJESH,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you the best of our services.

Regards,
IFB customer care

Verified Support

Jan 25, 2013

IFB Industries Customer Care's response Dear Mr.G V RAJESH,

Hope your concern has been resolved and you are satisfied.

In future for any concerns, you can call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com

Assuring you the best of our services.

Regards,
IFB customer care