[Resolved] IFB W M Elena Vx — In 1 yr two complaints | |||
I have taken IFB Washing Machine in[protected] for Rs.20,200/- After one month machine under the repair of an automatic hot water section that to boiling water selection with this problem my cloths were damaged. I complaint to replace the machine, But they said its small problem. After nine months again under repair this time timer repair the machine program is not moving. So, requested them to please replace the machine. But Mr. Naga Sai an executive his way of speaking is not good with the customer & his reply is the last time itself you could have replaced the machine. Because of IFB machine I suffered a lot, like damage of cloths, waste of electric charges. But now I am pretending why I have not taken Sumsuag. I am requesting IFB Co, to replace the machine Make as many people as possible aware of IFB's bad service and ensure that no one buys their product. Was this information helpful? | |||
Apr 3, 2017 Complaint marked as Resolved Verified Support May 02, 2013 IFB Industries Customer Care's response Dear Mr. Srinivas, Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you. Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team Verified Support May 07, 2013 IFB Industries Customer Care's response Dear Mr. Srinivas, This is to kindly inform you, that we have fixed your machine and it is operational now. However, as per our company policy we will not be able to replace the machine We sincerely regret the inconvenience caused to you in this regard and once again assure you our best services in future. For any assistance related to our Products & Services please call us on [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com. Alternatively you can email us at [protected]@ifbglobal.com and we will try our best to meet your expectations. IFB Team | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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