[Resolved] IFB / Washing Machine Digital 5.5 — Vibration and Noise during working

Prasad Reddy NRS

from Tirupati, Andhra Pradesh

Address:

Chittoor, Andhra Pradesh

I had purchased IFB washing Machine Model: DIGITAL 5.5, SR. NO. WT DIG5.5KG B 005572 on 03/06/2009.
From installation, this machine is series of troubles. Almost every major item has been replaced methodically, but in vain. The service personnel are not so friendly and they always see how to charge the customer, even though he is in warranty or AMC. The incharge personnel also not suggestive but quarrelsome and in no time they can make customer go mad.
Since, the problem is not solved even after a month, one can imagine the troubles and problems that may arise in a family.
Now I can understand why every other new company is improving it sales year by year and why the good old IFB is looking its ground slowly. May god save this IFB in India.

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Apr 16, 2017

Complaint marked as Resolved

Verified Support

Apr 11, 2013

IFB Industries Customer Care's response Dear Mr. Reddy,

We regret the inconvenience caused to you.

Please revert with your contact details and we will attend to your concern immediately.
Alternatively you can also write to [protected]@ifbglobal.com along with your contact details and we will attend to your concern.
Assuring you our best services.

Regards,
IFB customer care

Verified Support

Apr 16, 2013

IFB Industries Customer Care's response Dear Mr. Reddy,

Thank you for providing your details.We have escalated your complaint to our branch office, and will revert shortly.

I will personally follow up with you to see if your complaint has been resolved to your satisfaction.

IFB Team.