[Resolved]  Whaaky.com / Way2Online Retail — refund of money in my account

Address:Raigarh, Chhattisgarh, 496001
Website:Whaaky.com

To,

I have ordered for Power Bank as per advertisement & the details are as shown below :-
Order Id WH[protected]
Order Date July 6, 2018
Payment Instruction PAYUBIZ Amount Paid
Shipping Address
Full Name : Anand Patel
Address : Office Superintendent, BSNL Office
Country : india
State : Chhattisgarh
Phone Number : [protected]
Billing Address
Full Name : Anand Patel
Address : Office Superintendent, BSNL Office
Country : india
State : Chhattisgarh
Phone Number : [protected]

E mail address : [protected]@gmail.com
Merchant Name: Whaaky.com Order Amount: 899.00 Rs 899.00

Payment ID:[protected]

Merchant Order ID: [protected]
Sub Total 899.00
Convenience Fee 0
Grand Total 899.00

In this regard I Have Lodge a complaint on phone number +[protected] that goods are faulty
& as per image shown in advertisement Samsung Power Bank not received & as per instruction I
have already sent image of goods on mail & I have returned goods through Indian post office
(Screenshot of advertisement of Image, Image of goods & Receipt. of Post Office Enclosed)
.Please arrange to refund money.
Note :- Screenshot of advertisement of Image, Image of goods & Receipt. of Post Office already sent to Whaaky.com through mail
+2 photos
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Aug 26, 2018
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2018
Whaaky.com / Way2Online Retail Customer Care's response
Dear Anand,
Order no: WH[protected]
Sorry for the Delay
We will be processing your refund online and it will be reflected in your account at the earliest.
We sincerely apologize and regret the inconvenience caused.

Thanks Regards
Team whaaky
Complaint comments 

Comments

Sir I am shishir raj having email id [protected]@gmail.com i have placed an order WH[protected] but actually I will not be at my address before 2nd of August so I want you to extend my delivery time to 2nd of August so that I can receive the product I have ordered.
Pyment problems
[email protected]'s reply, Aug 21, 2018
Your complaint appears to be too short and is unlikely to get resolved and/or to attract at least some kind of attention. Please, make it at least 350 characters long

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    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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