[Resolved]  Whirlpool India — looting by sai saran service washing machine service center

Address:600100

Worst service center, sai saran service called on behalf of whirlpool for providing free service camp.
I availed the service as there was water leakage and noise from the washing machine's drum.
The representative came without proper analysis of the problem he just sold scale remover and water energiser both are available in amazon (Links are provided down), which will not cross more than 1500 rupees, but the sold it to me for 3000 rupees, and promised if the problem continues they will rectify immediately.
It is now more than a week i called them since same problem continues and they just respond that they will come soon.
The interesting part is that same guy again called for free service camp.
These kind of service centers are just cared about sales target, but not customer service.

I request others to be aware of these kind of cheats
Do not trust the service engineer, before changing any component do google it and order online.

Link:
Water energiser - https://www.amazon.in/whirlpool-Calstrait-Magnetic-Water-Energiser/dp/B072PXXGN1?tag=googinhydr18418-21&tag=goo...

Scalegon - https://www.amazon.in/Whirlpool-Scalegon-300g-Pack-White/dp/B01M2XLNNK/ref=pd_bxgy_79_img_2/[protected]?_encodi...
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May 5, 2019
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Mar 11, 2019
Whirlpool India Customer Care's response
Dear Team,

We are working on the customer's concern and will share you the further updates shortly.

Regards,
Whirlpool Support.
Verified Support
Apr 03, 2019
Whirlpool India Customer Care's response
Dear Customer,

We got it checked with the service team and confirmed that yours issue has been resolved.

Regards,
Whirlpool Support
Complaint comments 

Comments

Hi

I have purchased 205 whirlpool fridge, It's having issues with compressor. I can't find invoice, please share duplicate copy of this fridge

Thanks
Sanjeev
[protected]@gmail.com
[protected]

Whirlpool India Customer Care's response, Mar 12, 2019
Verified Support
Dear Team,

We are working on the customer's concern and will share you the further updates shortly.

Regards,
Whirlpool Support.
Whirlpool India Customer Care's response, Apr 2, 2019
Verified Support
Dear Customer,

We hope your concern has been resolved. Please let us know if there is anything else you need help with.

Regards,
Whirlpool Support

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