[Resolved]  Whirlpool India — refrigerator - bg[protected]

Address:Purva Highlands, Off Kanakapura Road, Uttarahalli Hobli, Mallasandra, 560062

Fridge purchased in july 2019 does not work anymore.
Multiple attempts to reach out to service team (Shiva kumar - [protected])
Very rude person and not at all interested to work.
Bg[protected] raised 10 days back to replace compressor.
Shiva kumar says - since the fridge is under warranty, he will not do it soon.
Disgusting attitude from whirpool service team in bangalore.
Two more persons are not picking up call as well - prasad and sundar.
Was this information helpful?
No (0)
Yes (0)
Dec 2, 2019
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Oct 21, 2019
Updated by Vishwashegde
Added Invoice from Amazon.

There is no respite from this running around behind people to get this fixed. Please replace this fridge or take it back so that we can buy a new one from LG or Samsung and move on with our life.

Verified Support
Oct 24, 2019
Whirlpool India Customer Care's response
Dear Team,

customer's appliance issue has been resolved. Same communication has been confirmed with the customer.

Regards,
Whirlpool support
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whirlpool India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    3571
    Pending
    0
    Resolved
    2438
    Whirlpool India Address
    H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
    View all Whirlpool India contact information