[Resolved] Whirlpool India — reg: washing machine mother board problem. | |||
Hi, I am venkatesulu, my mail id: venkatesulu. [protected]@gmail.com & cantact number: [protected], [protected] I purchased whirlpool washing machine on 31.01.2013 through emi from you amount of 29240.0 rupees. Order id: od[protected] from flipkart. It was worked successfully about 4 years, after that problem happened. Then i cantact to whirlpool custermer care, they visited and told that mother board has gone. Whirlpool person has told that we will replace mother board within a week. After one week, they told to me mother board stock not available. We can't replace mother board, better replace new washing machine by charging half of the amount. Then i accepted no problem you replace new washing machine. From 23.10.2017 onwards i am trying for replacement of washing machine. Whirlpool persons are telling next week we will give... Like that one year over. Still they are not responding. Now they are telling we can't replace mother board and as well as new washing machine also. Please.. Help me and find the attached documents. Regards, G venkatesulu. Was this information helpful? | |||
Nov 9, 2018 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Oct 08, 2018 Whirlpool India Customer Care's response Dear Gurram, Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon. Regards, Whirlpool Support. Verified Support Oct 09, 2018 Whirlpool India Customer Care's response Dear Gurram, We hope our service team has already shared the requisite information regarding appliance concern with you. We request your understanding on the same. Regards, Whirlpool Support. Verified Support Nov 10, 2018 Whirlpool India Customer Care's response Dear Gurram, We hope your concern has been resolved. Please let us know if there is anything else you need help with. Regards, Whirlpool Support. | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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