[Resolved]  Wildcraft India — wild craft bangalore stores are not accepting the bag for free service because of no store stamp on warranty card

Address:Bangalore, Karnataka, 560029
Website:Wildcraft.in

I purchased a wildcraft gangotri 65 rucksack from paytm online which is sold by wildcraft, bangalore karnataka seller. When i visited vr mall bangalore for servicing the bag. They are not accepting it for a free service stating we won’t provide free service to the products bought online and there is no store stamp on the card. Need a solution for this..
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Dec 28, 2017
Complaint marked as Resolved 
Wildcraft India customer support has been notified about the posted complaint.
Nov 26, 2017
Updated by Maharaj Pamuri
I purchased a Wildcraft Gangotri 65 Rucksack worth Rs. 7399(MRP Price) from Paytm online with no discount which is sold by Wildcraft, Bangalore Karnataka Seller. But when I visited VR Mall Bangalore for servicing the bag. They are not accepting it for a free service stating we won’t provide free service to the products bought online and there is no store stamp on the card. Need a solution for this..
Verified Support
Nov 27, 2017
Wildcraft India Customer Care's response
Please share us the consumer contact details (phone or email) for us to resolve the case.
Verified Support
Nov 27, 2017
Wildcraft India Customer Care's response
And, Customer can visit any of our authorized service center along with the purchase proof and submit the Bag for repair. Our authorized team will accept the bag for service only with the purchase proof copy.

Link to locate our stores - https://wildcraft.in/stores (refer services and stores which has an email ID as example [protected]@wildcraft.in)
Complaint comments 

Comments

I purchased a wildcraft men grey & black low ankle eo leather trekking shoes, size euro41 on 15 jan, 2018 through myntra.Com.
Now within 5 months only the pasting of the sole is damaged and the sole is detached.
Please take necessary action to replace my shoe immediately.

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