Wipro Complaints & Reviews

Wipro bpo kolkata is my employer for 3.5 yrs now. I'm currently in my services as a team leader for BT retail process(client). I'm being questioned on the grounds of integrity and was being threatened to resign. When I asked for specific reasons for decision to terminate me in writing, they changed the decision and asked me to continue my services in the company but for a different process(client).

I was forcefully asked to sign a warning letter and was humiliated by shouting and insulting me on conference calls. I'm being told that the repurcation of 2 warning letters as per company policy will result in a ding in my appraisal rating for the upcoming year. Hence, I would not be able to apply for any promotion or growth in the organization for the next 1 yr.

Dear Sir,
I am running a e sahaj Basudha Kendra in Vill-Narsanda,Dist-Nalanda(Bihar).so got a wipro laptop.now There is problem in lcd screen and need replacement as per invoice warranty period is from 23.12.2011 t0 23.12.2012.I have lodge the complaint regarding my problem to wipro on 21.12.2012 and engineer came to check the product on[protected].now wipro is saying that your warranty period is over so we can not replace the lcd screen.and the vendor from I got the laptop i.e SREI SAHAJ e-VILLEGE LIMITED is saying that contact Wipro- Now What do I do.So please take necessary action and help me to get replaced LCD screen.I have the invoice and wipro engineer visiting report.

With Regards
ANIL KUMAR SINGH

Sir,

Pension withdrawal form was submitted by my company and I received a Mail and SMS on 13/12/12 that the form has been received and is under process . On 24/12/2012 , I have received the sms saying that the form has been rejected and rejection letter is under dispatch/dispatched.Please help me to find the reason for rejection and when I can get the rejected letter.Thanks in advance.


Please find the below details for your reference.
Account No:PYBOM[protected]
Claim ID:PYBOM[protected]
Name:Chitra D
Email:[protected]@gmail.com

Dear Sir,

We have purchase Wipro desktop machine From M/S Cyber Star Gurgoan dated 16/2-2011 in favour of M/s jain computer services Sirsa.
sale for air force station sirsa,
sir we are facing some fault of smps. we r requisted to you pl solve this fault / or change the part (smps)
Sr. No. Bqu84500048
SMPS PART NO. - 9PA250B107
SMPS Sr.No. FS[protected]
THANKS & REGARD
B.B JAIN
JAIN COMPUTER SERVICES
SIRSA (HARYANA)
[protected]
EMAIL ID - [protected]@yahoo.co.in

Hi i submitted a claim for LASIK operation. But you replied back saying you need the ' abrometry report with previous glasses or lenses prescription'. However you dint specify which previous prescription do you need? How old should be the prescription? I tried sending you an email but it is not getting delivered. Reply ASAP.

Dear Sir,
Kindly Se that I m Select to wipro Bpo date 10-12-12 & i m received also on the spot offer letter of intent or my joining date is 24 December 2012 & My Documentation formalities is date 20 December 2012.but my doc not accept for one doc Hr Abhishek se that please collect exp letter original or come back after 2 hour but after 2hour i m call back he se that you not come today i well received all document in tomorrow 21 December 2012 induction training. After that i m call in 21 he se that your join in hold to next time.
Please Request you Ar-gently action for Wipro Hr Abhishek or Solving My Prblem

Thank & Regard
Deepankar Gautam
[protected]

Dear Sir


Since i am a offrole employeer in your wipro industry from last 1 and 6 months. Since i am working in the East region of West bengal in Kolkata Project (Family Credit India Ltd.) . Since I have got a better oppurtunity to work with another company with a good profile and i just wanted the experience letter should be realsed.But unfortunately we have to serve for 30 days of notice period but with that i have server only 17 days and rest days i have fall with a severe illness.

Since i have requested the program manager Mr. Somnath Guin and also requested the Site Incharge Mr. Debrato Roy for feeding me the release Letter but they wouln't provide me at all. Since Also they have stayed my 2 month Salary as well. Since I have shared my medical Fitness Certificate with them also but they urge me to go there and work and recent past many of our worker in the organisation has worked only 20 days and they got the release letter.

So i will request you to please intervene in this matter and provide me the release letter and the withheld salary for which i will be very obliged to you.


Thanks and Regards
Rajiv Sasmal
Wipro IT

Dear sir/mam

I am really upset as i never expected these kind of things from a reputed organisation like Wipro. I went for an interview for finance non-voice process in this organisation ( Wipro BPO, Sarita Vihar ) on 19th Nov, 2012 and i cleared all the three rounds . They told me that i am selected and i need to submit all my documents along with the NOC certificate (As I am pursuing MBA IIP from MDU Rohtak and I already told the managers - Mr. Banjeet Boro, Mr. Kamal & Mr.Rajiv that i am pursuing this course and according to this course i can do job on a regular basis, my 2nd semester's exams are over and i only have to appear in the examinations which will be going to happen in the next 5-6 months and i already told the managers very clearly all these things and at that time they were ok with this, only they asked for the NOC Certificate and a mail from the HOD from the college. On 23 nov , i provided the same and in return they provided me LETTER OF INTENT which shows that for which designation i was appointed for along with the package i will be getting and according to this letter i need to be there on 26th nov 2012 for pre joining documentation formalities. They asked me to attend the INDUCTION program on 27th Nov, 2012 at Wipro Jasola. I did the same and the same day my salary account was also opened in HDFC Bank (A/C no. [protected]). But now they are denying for my appointment. According to my recruiter Mr. Banjeet Boro, the hiring manager has changed their mind. Please help me out what should exactly i do????
I thought i am selected in Wipro so i told "NO" to all the open opportunities , which was there with me at that time. But now i am helpless and not be able to understand what should be done???? I want to take some legal action against the company. They dont have any right to spoil my career.

Thanks
Nupur Pal
[protected]

Hi,

I worked for Wipro Technolgies from 2007 to 2010 and till now I am not able to get my PF money transfered to my current
company.I checked with my current company and they said they have
submitted my cheque to RPF0.

when I check with site http://www.epfindia.com/ClaimStatus_New.html
for KN/BN/11394/ 85204 but couldn't find any status update.

Wipro Office is not respondingin the e-mail .Please let me know if there is any contact number to check with them

Thanks,
Mahesh
[protected]

Unfair Employment and Bad Experience with Wipro Infotech Bangalore
I “Aleemullah Khan worked with Wipro Infotech Bangalore for 5 plus years from 7-July-2007 to 6-Oct-2012
Wipro to me was: Wipro was one of my dreams Company, an ocean of opportunities for learning, An Organization that offers great career, diversify learning and growth and I trusted Wipro Supervisors and Managers
Before Wipro: I was working in an organization “Webstar Logic System” as System Admin and I was getting salary 12k per month and I was having certification in CCNA and MCP
I joined Wipro Infotech from a partner Techwave Infosolution Pvt. Ltd on 7th July 2007 appointed as L2 Desktop Engineer with salary package same 12k per month, As Wipro was one of my dream company so I joined.
After I Joined Wipro Infotech and I got assurances time to time that I will get growth and permanent employee as a core engineer after finishing my retainer ship, and some people told that once you are in Wipro your life is settle. I upgraded my skill set, did my MCP, MCSE, CCNA and VMware ESXi5.0 server to make myself fit in this industry. But now I lost my primary technical skills, knowledge, my certifications also expired due to no use in the project given and now I am on same position where I was 5 years back. Several time told them to change project where I can utilize my technical skill. Now I am no more employee of Wipro Infotech Bangalore.
Find the below details work history with Wipro Infotech Bangalore
Interview taken as per my experience & knowledge and offer given as L2 Desktop Engineer
1st YEAR
After joining Wipro Infotech work given as backup support engineer for 2 months and then placed me in Blackberry Domain at client site Reliance Communication. In 1st year itself I upgraded my certification from MCP to MCSA. I work sincerely, honestly and very positive about my job. Later my supervisor informed me that the process of my appraisal is going and salary will increase.
2nd YEAR
Nothing happen in appraisal only my FMS ID got changed. I ask about appraisal, updated to me after 2 years completing you will convert to retainer and salary will increase. I work sincerely, honestly. I got many appreciations from customer and I came in weekly highlights in Wipro.
3rd YEAR
Nothing happen for my appraisal and no process of retainer conversion, I requested for site change and conversion as I was losing my primary technical skill, knowledge, experience due to no use of it in client site. Having certification in CCNA and MCSA, My CCNA Certificate also got expired.
My supervisor updated to me due to age limit policy of Wipro unable to process for retainer conversion and informed after 3 years completing will directly convert to core role. I was happy that I will be in core role, I work sincerely, honestly and politely supported to client.

4th YEAR
After 3 years my franchisee partner of Wipro “Techwave Infosolution Pvt. Ltd” got closed.
Then my conversion started and converted to retainer on 7th Oct 2010 not on core role, I ask why retainer role, Informed me work one year in retainer role then you will be converted to core. Here I didn’t understand where Wipro age limit policy is gone.
After converted to retainer with salary 17K placed me at client “Sistema Shyam Teleservice Pvt. Ltd.”, Brand name MTS as same Blackberry Support Engineer. I found there were no work in Blackberry and work given of call center and data card support. Find the trail mail work given for your reference.
Later I found in mywipro profile my designation was Desktop L2 Engineer & changed to Desktop L1 Engineer. I sent mail regarding clarification but no response.
5th YEAR
I requested for project change and core conversion as I was losing my primary technical skills due no use of it and not interested to do call center job. Again updated to me that you should complete 2 years in retainer role then core conversion will start.
Later in the month of March 2012 I move out from MTS project and kept on bench and later on 15 May 2012 “Sistema Shyam Teleservice Pvt. Ltd.” MTS Blackberry project contract also got closed from Wipro Infotech.
6th YEAR RUNNING
From March 2012 to 6th Oct 2012 I am on bench and supporting as backup engineer roaming in different client sites
Finally I shocked to hear, My supervisor said that they unable to process for core conversion due to policy of Wipro as I have education gap and informed me you have 2 months remaining for retainer agreement expire, So better you start looking new job.
As discuss with HR people they said retainer conversion will happen after completing 24 months in franchisee and core conversion after 2 year in retainer. I know if managers take special approval than conversion from franchisee to retainer can done after one year and from retainer to core can be done in one. I know some engineers who are converted in one year itself. If required those details I can provide that also
Find below important points
In Wipro:
I trusted Wipro Infotech, Supervisors and Managers
 Interview taken as per my experience & knowledge and appointed as L2 Desktop Engineer
 As Wipro was one of my dream company I joined with the same salary 12k
 Work given of L1 Engineer in different domain for 3 years
 I upgraded my MCP certification to MCSA in 1 year itself
 After 1 year completing and in appraisal my FMS id changed from Tec2-s2-0366 to Tec2-s2-0617. Don’t know why they changed.
 Work 3 years with same salary 12k, No growth and no increments
 Retainer conversion done after 3 years when partner of Wipro “Techwave Infosolution Pvt. Ltd” got closed, instead of 24months as per policy of Wipro.
 Work given of call center for 2 years in MTS protect
 Downgraded my designation from Desktop L2 Engineer to Desktop L1 Retainer
 I loses my primary technical skills due to no use in client site and also expires my certification
 5 Years work of L1 Engineer job and call center job
 Every year they made me fool by telling we will do that, this etc. Find attached mail for your reference
 During this my work period in Wipro, with this small salary and day by day increasing the living cost I faced and facing many difficulties to maintain my families cost
 No reimbursement claim for giving backup support roaming with different client site
 Now I Lost trust from Wipro Infotech, Supervisors and managers

I had escalated this issue with supervisors, Managers, HR’s and Ombuds teams how handle escalation and investigation confidentially
Complaint Details
Report Number: WIP[protected]
PIN: 7WVP
Follow Up Link: https://wipro.alertline.eu/gcs/followup
After this all only one reason I got reply from all of them
Based on the data available, we find that the conversion cannot be done as the criteria for the same is not met.
My questions are
Why this long time taken to telling policy?
Why work given of L1 Engineer in different domain after appointing L2 Engineer?
Why after 1 year completing they changed my FMS id from Tec2-s2-0366 to Tec2-s2-0617 and said my appraisal process is going?
Why 3 years taken to convert into retainer instead of 24 months?
After losing all my technical skill where should I go?

Finally I came to you people and requesting to take some action on this and provide me justice.
My Details
Name: Aleemullah Khan
Contact no: [protected]
E-mail: [protected]@yahoo.co.in

Request kindly send me mail for providing more details..

Good Evening,

Everyday early morning the KSRTC bus facility is available from Turuvekere to Banasandra for pushpul train. Today Morning at 5.30 AM i travelled by KSRTC bus from Turuvekere to Banasandra.
The Conductor received Rs.11.00 for ticket. but he didnt issue the ticked. 2 times at 10 minutes gap, i asked the conductor for ticked. but he was not ready to issue the ticket. and so many passengers also he didnt issue the ticked.
Please see into the corruption.

I have not received Dividend declared by Wipro recently.
I have 500 shares
My.Name: S.R.Chandrasekaran

DP: Id = IN 300175

Client Id = 10225244

Usually the dividend will be credited in my Axis Bank a/c no.[protected]

Please do the needful

Regards
S.R.Chandrasekaran

sir...
pls solve my probblem
continue 24 charging karetho bhi
panch minute bhi light nahi aaraa
kya karna
15 dhin hua product lekhe...
as early as possible.....
my name is vd santosh kumar

I have bought 3 wipro CFL bulbs from total mall, bangalore and sales person had confirmed the 1 year guarantee for the same.
Within 7 months all the 3 CFL went bad.When I contacted Total mall sales guys, they refused the guarantee bluntly.
Whom the customer will complain as the franchises are not adhering to the policies from the parent product company.

Rupak
kashyap.[protected]@gmail.com

wipro ego notebook on nahi ho raha hai. kabhi kabhi apne aap on ho jata hai lakin ab bilkul bhi on nahi hota hai aur iski battery bhi sirf 2hour hi chalti hai
ye mene 16june 2011 ko liya tha

MY NAME IS SUMAIYA HANEEF, I WAS WORKING WITH WIPRO BPO SINCE 18 MAY 2010 WORKED APPROXIMATELY 2YEARS. MY LAST DAY OF WORKING IS 25JAN DUE MY MUMMY NOT WELL I WAS UNABLE TO GO TO WORK AND INFORMED THE SAME TO MY TEAM LEADER MS BLOSSOM GODINHO EVERY ALTERNATE DAYS AND EVEN CONTACTED MANAGER MR YOGESH SHETTY. I AM A SINGLE MOTHER MY CHILD'S AGE IS 04YEARS MY MUMMY WAS TAKING CARE OF HIM BUT BECAUSE SHE WAS NOT WELL I HAD TO STAY AT HOME.DUE INFORMING MY SENIORS ACTIVATED DTS MY TEAM LEADER LIED AS I DID NOT INFORM HER.I HAVE IN MY CALL RECORDS THAT I HAD CALLED HER. BUT NO ONE TOOK ACTION. EVEN I WENT DIRECTLY AND SPOKE TO TED DEPARTMENT AND THEY AGREED AND ALLOWED MY LEAVE FOR NEXT 10 DAYS. LATER WANTED DOCTORS LETTER FOR MY MOTHER. IT WAS MR YOGESH SHETTY WHO SAID THIS LATER WHEN I LEFT THE OFFICE. HE SAID IT TO FAX AS NOW WIPRO BPO IS SHIFTED TO NEW BUILDING HE DID NOT HAVE FAX NO. I CALLED HIM BACK HE SAID HE HAVENT FOUND THE NO YET ALSO DIDNT REPLY AND AFTER 02 DAYS CALLED ME I TOLD HIM TO ATLEAST GIVE ME EMAIL ADDRESS ON WHICH I CAN SEND HE SAID ITS OK .AND HE MESSAGED ME THESE DEATILS LATE EVENING WHICH I COULDNT SEND THE SAME EVENING.WHEN I WAS JUST SUPPOSED TO SEND HIM THE DOCTORS LETTER HE SAID THAT I AM ALREADY SEPERATED FROM THE COMPANY AND NOTHING CAN BE DONE. I FORWARDED THIS TO THE TED DEPARTMENT MS SIMMI AND SHE SAID SHE WILL TRY TO DO SOMETHING AND NEED TO CHECK WITH THE HEAD.ALTHOUGH IN THIS ITS WHOSE MISTAKE AS NO OTHER REMINDER WAS SEND TILL WHAT DATE WILL I BE SEPERATED FROM THE COMPANY. AND WHOSE MISTAKE IS IT HERE I WAS NOT GOING ABSCONDING I WAS IN CONTACT WITH WIPRO MY SENIORS AND NOW I HAVE TO PAY TO THE COMPANY FOR NOTICE PERIOD. I WAS READY TO SERVE NOTICE PERIOD PLS HELP I DONT KNOW HOW TO GO ABOUT THIS.

Sir,

After many complaints to your dept, I have not received any support. When I checked online the status of my PF claim form, it states under process for many months but now it states the application has been rejected and the letter is dispatched.

I dont know why they took so much time. Yet, I haven't received the letter. Please suggest what is the next step.

I am really frustrated. From my company record the collected amount is more than 85000 and the website states only 65000.

I am sorry to say but its really unfair with the employees, if this happen.

My details are as follows :

PF No: DL/23719/46774
Name : Majid Khan Kittur
Emp Code : 476442
mob : [protected]


I hope, this time you will take as priority and release me from this issue.

Thanking you,

majid Khan

With due respect I would like to draw your attention towards my due payment which was to be paid .As on hitting the floor 12000rs was to be paid as I cleared on 1st attempt but it was not paid .Last year in september my attendence was full but the attendence incentive was only 250rs .As on Dashere I hav worked for two days but nothing incentive was paid .It was said that this whole amount will be paid at the time of clearence .At that time my TL was Anand Gupta..So with my best regard I can expect that you will help me for my payment clearence .I will be highly obligned towards yourself .Thank you. My contact no is - [protected]


Employee Name - Vishalakshi Pentali
Employee Id - 598411
Trainer Name - Anand Gupta
Contact No - [protected]

I got this interview letter attached here. They made a call to them on their number. Then they told me to deposit that amount. But thank God and myself that I then spoke with wipro technology call centre. They told me that this is a fraud call. I want that you people should take some action against these [censored]s who play with the emotions o[censored]nemployed youths who try hard to get a good job. Kindly do some thing against these frauds. Their numbers are in this attachment. Thank you.

Hi,

My PF account number at Birlasoft India Limited (Previous Employer): DL/CPM/16995//9326


Submitted for PF transfer to the RPFC Bangalore office
My PF account number at Wipro Technoligies Trust (Current Employer): KN/11394/155661


Please do the needful.


Regards,
Mohammed Fasiuddin