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Woodpecker Furniture Complaints & Reviews

2.5
Last updated Feb 25, 2023
Complaints 44
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21
Unresolved
23
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Woodpecker Furniture Head Office Address

# 40, 7th Avenue, Besant Nagar
Chennai
Chennai District
Tamil Nadu
India
600090

Woodpecker Furniture reviews & complaints page 2

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D
Doss ramdoss
from Chennai, Tamil Nadu
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customer care service

Address:600100
Website:www.woodpeckerfurniture.com

He service team regarding my sofa give worst service for ever.

I book the complaint on 28.12.2016 - complaint number 3767 that time also not give the immediate response. I send image through whatsapp and called me back after one week. That time i am not in station after that no one followed with me regarding my sofa service.

Again in this month same i issue i booked the complaint on 15.07.2017 morning. Complaint...
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Sudharsan Mukundan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Expensive recliner sofa leather shreds just after warranty

Address:Chennai, Tamil Nadu, 600100
Website:www.woodpeckerfurniture.com

Beware of woodpecker furnitures who sell poor quality at extraordinary prices!!!

Bought about 3 lacs worth furnitures for our new home in january 2016 from woodpecker furnitures in velachery, chennai. The recliner sofa set 3 + 2 + 1 costed about 1.10 lacs (Product invoice # cwt/sd/1729/15-16 and service/installation invoice number cwt/se/8630/15-16). Just after the one year, we noticed the leather stitches wearing out and within...
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balki
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ry/604/15/16 dated 3/9/15 gantock pu 3+!+!

Address:600096

Regret to inform you that the above sofa set was purchased by me in your show room. It is only about 18 months old. Suddenly in the 3 seat sofa about one inch stitching got slipped and one side of the handle the upper is wringing. I made complaint, and they informed me the warranty for upholstery is for only one year.

I can understand the same, but in my view it is quality issue, and poor manufacturing, other wise both the...
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mooya19
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Coat / shoe rack general service

Address:600037

My cot & shoe rack to be serviced, tried for customer care for the entire day, no one picking the call . Pls send service provider. Up to this tried to post the complaint but it shows ur complaint is less than 350 letters may not be able to resolve . should to continue anyway or edit and add letters . My issue is only with the 2 products rest all r fine . Hops it has crossed 350 characters . Pls do the needful....
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anandedwind
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Products not received for more than two months

Address:Chennai, Tamil Nadu, 600042

I have ordered for bedroom set, bed and four seater dining table at woodpecker velacherry chennai... The order was supposed to be delivered on september 07, 2016 and till today (October 14, 2016) i haven't received all products. Everything came in bits and pieces and the dining table was replaced thrice and even now it is received in damaged condition. The beds are recieved but i am still following up with the office to give me the pillows...
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sridevi
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bed and bero

Address:Chennai, Tamil Nadu, 600014
Website:Wood peckers

The above item have been purchased last month at wood peckers royapettah, but we are facing problem with bed door hydronic system is not closing properly and we kept it open for last two days... The lock system is not functioning for bero.. The issue is exit from the date of purchase and we didn't check it properly at the initial stage as we are just started using it..

I am also unable to reach showroom and this would bad experience...
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Vijay53
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst quality of upholstery for sofa

I had purchased brown colour sofa set in march 2014. Almost after a year the cover started tearing off at many places implying a bad quality of it being used.
I think that is why they give a warranty for their upholstery for just one year.

We paid rs.63210 for the set which is huge amount and we expected a good quality and life for the set. All along we had purchased many sofa sets for the prices ranging from rs.15,...
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nka_2016
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor customer service on complaint

Address:700061
Website:Flipcart.com and woodpeckerfurniture.com

We had purchased one set of clinton sofa set of wood pecker brand through flipkart. within one month, problem of sagging of foam in one of the sofa started due to which it became uncomfortable to sit. we, requested to repair/replace the same. their mechanic visited our house and said there is manufacturing defect and it has to be replaced. but even after 3 months neither the sofa has been repaired nor replaced. do not buy any furniture from...
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Address:Chennai, Tamil Nadu, 600014
Website:woodpeckerfurniture.com

Hello
This is the worst shopping experience ever. Such irresponsible responses from the store people at royapettah branch.
First of all, the cot doesn't meet the dimensions of queen size at all. Secondly, one of the legs has cracked within 20 days of delivery. Although the cot was never moved since the installation.

The store people give irresponsible answers and talk only to close the topic without any solution!...
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S Rajasingh
from Chennai, Tamil Nadu
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Cot and wardrobe

Address:600037

Sir,

I have purchase cots, centre table and wardrobe from woodpecker, Porur few years ago. In cot, one sheet is broken, screws are loosened and handle is broken in the wardrobe.

I have complained to the customer care. They sent one person. He repaired 30% and went. He did not come. We have warranty also.

Kindly send right people to repair the same

Looking forward to hear from youbr...
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R
rgurunathan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cot wood - poor quality

Address:600094
Website:www.woodpecker.com

I had bought many products from woodpecker but buying a cot from there is not suggested to anyone because of poor quality of wood which they use. Cots are weightless and inside wood getting broken very quickly.

I recently bought a king size cot with bed there but the inside wood broken completely and lodged a compliant and the person came had a look at it and went but unfortunately still he hasn't come back to repair it.br...
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Address:Chennai, Tamil Nadu, 600 015
Website:Indian consumer complaints forum

I bought a sofa set, queen bed and mattress from woodpecker, royapettah branch on 14th apr.2015 for around rs.50000 worth.Initially they cheated us by sending a sofa set which was displayed in their show room and used by thousands of visitors while they inspected. This was not informed earlier but raised bill as display piece as it. They are selling used and remake furniture just like olx
Secondly, within 6 months, the bed got damaged...
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Karunkuzhali Danassou
from Chennai, Tamil Nadu
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Berlin tv wall unit - fungal infection within a month

Address:600053

We bought Berlin TV wall unit on 4th November 2015 from chromepet Woodpecker showroom and they have delivered it on 6th nov 2015. we are residing in the Ambattur and in the second floor. On the delivery itself im not satisfied with the quality of the product. and now, Not even a month, the TV wall unit is badly affected with the fungal . I started to clean it with a dry clothe. after a day, again the complete growth of fungal is there. Because...
+2 photos
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C
customerdelight
from Chennai, Tamil Nadu
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Poor Customer Service

Address:Chennai, Tamil Nadu

To start with, I had a shock of my life to read & get to know over the disaster reviews posted ! Let me add to the legacy they continue. I approached Wood Pecker stall at the Nandambakkam CTC over the recent Expo which happened. I liked the Walnut finish TV show stand and immediately purchased only after the promise and commitment that the delivery will happen in 3 days from the purchased date. This was made very clear to 3 executives...
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c_chandrakumar
from Chennai, Tamil Nadu
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TV wall unit damaged

Address:Chennai, Tamil Nadu

I bought Sofa set, Dressing table, Dining table, and TV wall unit on 5th July for Rs. 85, 000 at Wood pecker stores in Aminjikarai. We received all the products through ABT parcel. On 18/7/2015 Mr. Sanjeeb came to our house for fixing all the products. We are satisfied with all the products except TV wall unit. The quality of that TV wall unit is very bad. There are many scratches all over the piece. Glass piece was completely broken. There...
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Address:Chennai, Tamil Nadu

I had a sms to my mobile about there discount sale [50%]and finance options(0% int, No Processing fee). ok fine, I went to my nearby VELACHERY branch, i bought one soft cum bed{ there OWN make} and steel almarih (brand TRIVENI), the same day purchase order raised and intilal payment is paid, spot approval done (Bajaji Finance), these transctions are finished on 24/05/2015. They told 7days to 10days delivery, ok fine. The delivered on...
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Navnit Goel
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gold coin as a part of scheme for Sofa purchase not delivered

Address:Chennai, Tamil Nadu

I purchased a sofa set from woodpecker furniture Besant Nagar on 15th Nov. They informed that they will deliver a gold coin with sofa at the time of delivery. However it was not delivered with the sofa.When I visited them several times during the 1st and 2nd week of Dec, Branch incharge informed that they will send it by courier to delhi address as I was leaving Chennai. Now they have sent me a mail that I have to come to them with original...
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agupta1983
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damaged product & bad service

Address:Bangalore, Karnataka

The worst experience of my life. It doesn't even deserve a single star. I ordered one king size bed, lounge sofa & a mattress. At the time of delivery they damaged the bed and promised me to replace the damaged part within a week but now its been around 2 months and nothing is done. Also there is VERY BAD SMELL COMING OUT IN ONE OF SOFA CORNER, i have no idea what it is. I called them more than thousand times (really i mean it) initially...
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rajesh tamil
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint on complaints

Address:Coimbatore, Tamil Nadu

As a customer, really surprised about the complaints about Woodpecker Furniture. My experience was so excellent.. The sales people were courteous, very co-operative and practical with their advises, infact my wife delt very pleasant to shop there. Also when i see these complaints ...i feel thhe good thing have to be highlighted too! I can't but help but say that a fellow member 'subu090102' has some unplesant experience , ...
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subbu090102
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Quality of Furniture

The most pathetic place for shop for furniture is Woodpecker. I have been unfortunate to buy a sofa, dining table and shoe rack as a part of their annual sale. They usually sell cheap chinese imports that look good in their shop but the moment you bring them home, you realize the quality is pathetic. The sofa which they claimed as leather and I brought for Rs.60K gave way within a year. The service person asked me for Rs.40K to get the sofa...
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