www.Paytm.com — Paytment gateway vilation and online cheating

Address:	Nagpur, Maharashtra, 440027
Website:	www.paytm.com

I am paytm account holder. I have logged in paytm website for mobile recharge. At the time i did not have wallet balance in my paytm account. I did a mobile recharge of rs 100 using net-banking facility provided by paytm. The paytm order id is [protected] of rs.100. My bank statement showing the debit of rs. 100 by paytm under the name of inb avenues india pvt. Ltd. I did not receive mobile recharge, however the fund has got transferred to paytm wallet same day. The nest day when i wanted to use the wallet money to recharge again, the wallet balance was zero.

I have requested paytm customer care to refund the funds in to my bank account. But i have not received any response from them. I have searched similar cases have been observed against the online recharge company. Paytm is violating the sebi as well as rbi norms for online e-commerce business. I need my refund from paytm.

Sir, i need the matter to be addressed immediately. Paytm is a public nuisance cheating the online community with financial loss and distrust.