Xenos Automotive Complaints & Reviews

Hi,
I purchased a 4w central locking and security system by xenos on 31/08/2016 from a car accessories dealer in mumbai. I've an authentic bill of purchase and a valid warranty card.
The product is already giving me problems and its just been one and half years since i purchased. I'm unable to lock my car through the central locking system and i've to do it manually.
The customer care number ([protected]) mentioned...

I have fitted xenos remote controlled centralised car locking system.

It has not been performing its intended functions viz. Remote open & close through keys, automatic locking in case of engine start.

It is raising false alarm also creating lot of nuisance.

Car security is at stake.

Hence it requires immediate attention. Change o[censored]nit is necessary....

Hi i have purchased and got fitted the central locking system it’s not working it’s still under warranty i had already given the compliant and also received the number of the executive, but the executive is so worst that he made me wait for 2 days and not answering the call and giving the false dispute saying he would come. Hopeless service tell me i[censored] can send the executive to get that repair or not never experienced such a service...

Hi,

I purchased my card last month and decided to go with Xenos central locking system instead of company fitted. However, this is second time in one month period system stopped working. Last time engineer came to us and solved issue within 5 minutes (he was saying; remote connection was lost). After one week again central locking stopped working. This time it is partially working, only main door is not being operated with...

My car no. Kl 01 ap 6840, hyundai getz has xenos central car locking system. The locking system fails very often causing anxiety about security of the car. Kindly advise me where to get it rectified? Has xenor a service point in thiruvananthapuram? Xenos is a good locking system. The difficulty is in locating the service people. They have a contact no.[protected] which does not answer. May be too busy. This is not to blame any one. This is...

Hello,
My alto k10 is fitted with your rottweiler remote locking & alarm system since last 9 months (Under warranty). Since last one week my remote locking & alarm system is not working. I was trying to reach you through the toll free number provided on the warranty card but unfortunately twice i ended up holding the call for more than 10 min. Kindly register my complaint and please send your technician to address the issue on the...

I purchased a a chevrolet beat car in aug 2013. It came with central lock remote. The remote has plastic body and not working since last one year as the body has damaged due to weak plastic case. I have tried several times to contact on phone [protected] but got no response.
Kindly help.

Dr. S k shukla
L-403, plumeria garden estate
Omicron-3
Greater noida, up, 201308
Phone: [protected]
Mail;...

Dear sir
I have purchased a xenos central locking for my alto 800 on 6.1.16.
I have warrenty paper and warrenty valid till 5.1.19. From last 3 month its not working. I have logged a complain by calling customer care i. E xns-serv[protected]. A person name and mobile no receive in my mobile. I talked to him 10 times. Each time he says yes we will fix it but not he is not responding. Pls find soome way to fix it.
br...

Dear Sir/Madam,
I am trying on Phone No.[protected]Indore MP)but it is not working properly in last some years today
regarding to make complaint of my central lock(It is checked by your representative Mr. Siraj at
Gwalior He told that you should send a email for the same). i request you to please replace this
security system by new one(Having life time warranty). This is my second complaint OTHERWISE no one...

In my car having Xenos remote key.But now it is not working .I asked for Hyundai service centre which I installed the remote, they gave me the representative number and he told me the company is closed and he cannot help.I contact many people and they dont know how to repair.Please provide me the contact details in Kerala (Pathanamthitta Dist.)

Thanks
David...

I have installed Xenos central locking system in my car and has a warranty period of 3 years. When I called for an issue in CLS in Trichy, they asked for service charge of Rs.250 and when i asked why I should pay during warranty period, they disconnected and it's been 3 months and they didn't attend.
Nannan N
M: [protected]
Trichy, TN...

I have purchased xenos car security system for my maruti 800 in 2011 after some year it starts giving problem i went to service center it solved my problem after again few years it again starts giving problem it is totally daed not working at all but when i call to my nearest service center they told they dont have technician to repair they told they will contact as soon as new technician will join but they have not contact me last 1 year...

My car central locking system is not working properly.I have tried very much to find service center in Ahmedabad but not found from so much time .
Therefore it is requested to provide help for my remote car locking system. As it was promised at the time of purchase that you will get life time warranty. At this time I m living in Ahmedabad so wanted service at Ahmedabad only. I have purchased my system from Allahabad....

I have problem in central locking system from few days and I need a support from customer care department in Rewari Haryana pin code is 123401.
The main problem is that remote is not working I think their is some electric problem in car central locking so provide me any recognition technical support
That help me in a proper way.

Shobhit [protected]...

Sir,

This is to inform that the central locking switch for my car is not working properly. I have tried changing the battery by approaching an accessories shop, but still didnt work out. Could you please let me know whether i can get an alternate remote for my car? I am working at ernakulam (Kerala), could you please let me know the details of near by shops in Ernakulam or Thiruvanathapuram (my native place)?

Regards,...

Double din music systems not working in properly


Rajendra Sharma
G6, Royal Sundram, Vivekanand Marg,
C-Scheme, Jaipur
Mob: [protected]...

XENOS – FAILING ON WARRANTY / COMMITMENT It is painfully surprising that Xenos has gone back on its commitment to provide life time warranty on Central Locking System on cars. When I bought my car in June 2007 and got the Central Locking System installed, I was handed over a life time warranty card by the vendor stating that the manufacturer will set right / repair any defect that crops up in the system until you own this car. However,...

I have purchased reverse camera with usb + bluetooth, which is in warranty. As my bluetooth is not getting connected. I gave complaint on 22/1/15 and I received SMS on the same day, complaint number raised i.e., XNS-SERV[protected]. The service person came to me and took the piece to the workshop and stated that he has changed the mother board, it worked for one day again the problem erupts. I once again the complaint on toll free...

Very difficult to get support service. Helpline keeps you waiting till it disconnects. I am using Xenos central lock device. It frequently develops the problem and simply locks the driver side gate and rest three doors remain unlocked. The technicians have failed to give a long time solution to the problem.
I feel, the Xenos products do not have quality and are not worth buying.
P K Agrawalw...

i purchased this xenos car central locking a year back and since then i am really pissed off with the problem i am facing just because of this central locking.
1st the siran never works, now the remote is not working so i am not able to unlock my car and as my car has ignition facility due to this central locking i cant even drive my car. when i called up the customer care no-[protected] they told me that some technical person will...