Xiaomi India — Grievance regarding newly purchased mi4i mobile

Address:	Bangalore, Karnataka, 380009
Website:	www.mi.com/in

Respected Sir/Madam,

I have purchased new Mi4i mobile via online shopping from Amazon.com dated on 9th November, 2015.
After purchasing it I found some fault within 20 days. I have reported the issue to service center of Xiaomi(MI) Technology Co. Ltd. with in 1 month.

Details of the Service they have provided:

1. Service Center had change Mother Board.
2. Service Center had updated the version of the mobile.
3. Service center had solved the problem of camera.

After doing this much changes I am not satisfy with the product as :

1. Newly Replaced mother board is not working properly.
2. Automatic unlock and lock system with out manual instruction while we are doing any work with mobile. for e.g. typing a message it is locking the mobile.
3. Some times in mobile light on/off happen while mobile is in idle situation. This kind of misbehavior of the mobile make me strange.
As some time we read some news that mobile got blast I felt such kind of feeling while mobile blinking the light by its own.
4. While I am on call for more then 2 minute, mobile gets hotter. So It might be a chances of blast while on call. So It is very dangerous for me.
And Who will be responsible if it blasts while on call?

I had visited service center more than 4 times and replaced mother board 2 times.

After doing this kind of effort I am not satisfy with the product as well as service. I really need your assistance to replace the whole mobile or get back cash.

Kindly support to needful.

Details of Bill:
Bill Number: KA-BLRS[protected]
Bill Date: 9th Nov, 2015
Bill Amount: 9999

Mobile Detail :
I will provide IMEI No. while it is require.
Model No.: Mi4i (16 GB, White),
Mobile sold by: E-Mobile, Anjaneya Infrastructure Project No. 38 & 39, Soukya Road, Kacherakanahalli, Hoskote Taluka, Bangalore Rural District, Bangalore Karnataka,
(Via - Amazon)

Service Center Detail:
C G road (Mi Exclusive Service Center)
Address: MI Exclusive Service Center, 102, Piyuraj Chambers, Next to Honda Bikes Show Room, Swastik Cross Roads, C.G. Road, Ahmedabad-380009
Hours of Operation: Monday to Sunday, 10:00-18.30
Service Center Phone Number:[protected]

I will provide Service receipt details while it is required.

Regards,

Nilesh Koshti,
M: +91 [protected]