Xiaomi India — My xiaomi redmi note 3 32 gb

Address:

605009

Once a morning charging my redimi note 3 gold 32 gb buying the mobile one month before from amazon i am from puducherry no service centre hear so i will ask the pickmi service inquiry (Inquiry no.[protected]) created the pickmi team on 03.08.2016 i done the payment on 4.8.2016 rs.189 they told 24 hrs they will pickmi the mobile but they dont pickup the mobile daily three time asking after 20 days they send a msg then i am waiting two days they dont pick up after i am going to drop the mobile on fedex after that pickmi team sent a msg ur mobile on liquid damage but no evidence for that no strains on board i ask the question they dont answer me but sent a chargeable repair invoice for the amount rs.10245/- but the mobile cost is 11999/- what can i do please suggest me my mail id : [protected]@gmail.com