Xiaomi India — order said to be delivered but didn't

Address:

190007

Manoranjan pati
Qtr no a/14/3.
Air force station. Srinagar
Near new airport.
Pin-190007
Ph no. [protected].

Pf/manoranjan/02/2018 18 mar 18

Sir
I have the honor to request that my son manjeet kumar pati has booked
A smart phone mi5a on my name manoranjan pati on 25 jan 18 vide order
No. [protected]. Item was dispatched by blue dart courier vide
[protected] to my address as follows.

Manoranjan pati
Qtr no a/14/3.
Air force station. Srinagar
Near new airport.
Pin-190007
Ph no. [protected].

Shipment detail. Blue dart courier vide
[protected]
Date 30 jan 18at 0949am.

Got a message from bh-xiaomi on my contact no. That item was
Delivered on 03 feb 18 whereas item was not delivered to me.
Requests reconcile and give feedback on my order.

Further i state that i had lodged a complaint about non receipt of the
Item on 05 feb to your complain cell by telephone and complain no is
Wahk[protected] on phone no [protected].

Till date i neither got about my order nor refund of money back information.
This is for your information and necessary action please.

Thank you
Manoranjan pati

[protected]@gmail.com