Xiaomi India — Service center experience

Manisha Chandan

from Ahmedabad, Gujarat

Address:

Pune, Maharashtra, 411028

Worst experience i can ever get from service center of viman nagar pune. No one was ready to listen to the complaint regarding my mobile phone. The closing time was 6:30 and i reached at 6:00 pm and the staff lady asked me to leave as the office is closed. Is this the was of treating customers. Please redmi work on your staff etiquettes. Then i asked the staff lady that if it can be solved on monday she rudely answered we have holidays. Come on wednesday. It was like some government office. They too don't reply so harshly. Worst service and experience that too visited first time.

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Comments

kunmar

from Cumbum, Andhra Pradesh

Respected sir/madam, iam konyala naveen, i purchased red mi note3 online shopping in snapdeal, but when i connected to charging and talking of other phone calls very heating and battery backup is not good, already i complained customer care but no respond to me . so please kindly take action immediately. as soon as possible .

Vishal Suvarnkar

from Pune, Maharashtra

I am giving this phone on Amazon.com is online shopping website, it's phone is problematic My Redmi note 3 is not backup and reset, I want clear my phone and sold it, please solve my problem and call me [protected]
Or email
V.[protected]@gmail.com
Please please please

Aniket Gorde

from Mumbai, Maharashtra

Sir my mobile was fallen from my hand and got some break down at the corner of my mobile body and my mobile is on warrenty só i want to change the down most part of my mobile so how can i chance it please help me regarding this and solve my problemas as early as possible ... ... ... .. ...

Dipu@09

from Ranaghat, West Bengal

They send me a defective piece and after the discussion with customer care they agree for the replacement. They told me to send the device to their warehouse spending money from my pocket. They received the product but they didn't send me the new one still now. However the product is successfully delivered by the courier partner DTDC.